Effective Date: June 21, 2026
Welcome to Louisiana Cleaning Solutions. By accessing or using this website, you agree to the following Terms of Service.
Website Information
The information provided on this website is for general informational purposes only. While we strive to keep all information accurate and up to date, we make no guarantees regarding the completeness, accuracy, or availability of any information, services, or pricing displayed on this website.
Service Estimates
Any pricing, quotes, or estimates provided through this website are preliminary and subject to change based on the size, condition, and specific requirements of the property being serviced.
Scheduling and Services
Submitting a contact form, requesting a quote, or scheduling a service through this website does not guarantee an appointment. Services are subject to availability and confirmation by Louisiana Cleaning Solutions.
User Conduct
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website or its functionality.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Louisiana Cleaning Solutions shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website.
Changes to These Terms
We may update these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions regarding these Terms of Service, please contact:
Louisiana Cleaning Solutions
Phone: (225) 283-0095
Email: info@louisianacleaningsolutions.com
By texting Louisiana Cleaning Solutions, LLC. at 225-283-0095, you agree to receive conversations (external), conversations (between employees) messages from Louisiana Cleaning Solutions, LLC.. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://louisianacleaningsolutions.com/privacy-policy/ to see our privacy policy and https://louisianacleaningsolutions.com/terms-of-service/ for our Terms of Service.
By using this website, you acknowledge that you have read and agree to these Terms of Service.
Privacy Policy for SMS
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We do not sell, rent,
release, or transfer your SMS consent or phone number to any third party for any third
party marketing purposes.
SMS Terms & Conditions
- Introduction
Welcome to Louisiana Cleaning Solutions, LLC.. By accessing or using our services, including
receiving SMS communications, you agree to comply with and be bound by these Terms and
Conditions. If you do not agree with these terms, please do not engage with our services.
- Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to
receive text messages from Louisiana Cleaning Solutions, LLC.. at the phone number you
provide. Information obtained as part of the SMS consent process will not be shared with third
parties.
- Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related
to the following:
Customer Care – We will be assisting customer inquiries and concerns
Account Notifications – We will be assisting appointment updates and notifications
- Standard Messaging Disclosures
Message Frequency: Frequency of messages may vary depending on your interactions
with us.
Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting “STOP” to the
number from which you received the message.
For assistance, text “HELP” or visit our Privacy Policy
1. Parties to This Agreement This Client Service Agreement (“Agreement”) is entered into between: By signing this Agreement, the Client agrees to all terms and conditions set forth below. This Agreement becomes effective on the date of the first scheduled cleaning service. 2. Scope of Services
2.1 Basic Cleaning Includes Louisiana Cleaning Solutions, LLC will provide residential cleaning services as selected by the Client. Unless otherwise specified in writing, standard recurring cleaning includes: Vacuuming all carpeted areas and rugs Sweeping, mopping, and dry-mopping of hard floors Dusting accessible surfaces, furniture, shelves, and baseboards Cleaning and sanitizing kitchen countertops, sink, and exterior of appliances Wiping cabinet fronts and backsplash Cleaning and disinfecting all bathrooms (toilet, sink, tub/shower, mirrors, floors) Emptying interior trash cans and replacing liners (if provided by Client) Making beds and changing linens (if fresh linens are left out by Client) Spot-cleaning glass surfaces and mirrors General tidying and organizing of accessible areas
2.2 Deep Cleaning Deep cleaning services are quoted separately and include a more detailed, top-to-bottom cleaning of the entire home. Deep cleaning includes all standard cleaning tasks plus the following additional services: Interior cleaning of oven and refrigerator Interior cabinet and drawer cleaning Window sill and window track cleaning Detailed baseboards, door frames, and light switch plates Interior of microwave and small appliances Detailed grout and tile scrubbing Ceiling fan blade cleaning and light fixture dusting Behind and underneath accessible furniture (where movable) A separate addendum or written quote will be provided for deep cleaning services.
2.3 Move-In / Move-Out Cleaning Move-in and move-out cleaning services are specifically designed for vacant or transitioning properties and are quoted separately. These services include all deep cleaning tasks above, plus: Full interior cleaning of all kitchen appliances (oven, refrigerator, microwave, dishwasher) Complete interior cabinet, drawer, and pantry cleaning Cleaning inside closets, including shelves, rods, and floors Thorough bathroom scrubbing including grout, caulk lines, and tile Cleaning of all window sills, window tracks, and interior window glass Wiping down all interior doors, door frames, and handles Cleaning of all light fixtures, ceiling fans, and vents Detailed baseboard cleaning throughout Removal of debris and cleaning of garage or utility areas (if included in quote) Spot-cleaning of walls where applicable A separate addendum or written quote will be provided for all move-in/move-out services.
2.4 Add-On Services The following add-on services are available for an additional charge and must be requested in advance and confirmed in writing. Add-ons may be applied to any standard, deep, or move-in/move-out cleaning: Interior oven cleaning Interior refrigerator cleaning Interior microwave cleaning Interior cabinet cleaning (per area or full home) Window interior cleaning (per window or full home) Laundry washing and/or folding Dishwashing (hand-wash or loading/unloading dishwasher) Carpet shampooing or steam cleaning (subcontracted or scheduled separately) Garage sweeping and surface wipe-down Patio/outdoor furniture wipe-down Changing and laundering of linens Organization and decluttering services (priced by hour or scope) Basement or attic cleaning (quoted by condition and size) Pricing for all add-ons will be provided in the initial quote or upon request. Add-ons must be confirmed no later than 24 hours before the scheduled service.
2.5 Services NOT Included (Unless Separately Agreed Upon) The following are excluded from standard service unless explicitly added in writing: Cleaning areas inaccessible without a ladder or step stool over 2 feet Exterior windows, porches, patios, garages, or outdoor areas Laundry washing, folding, or ironing Dishes (washing, drying, or putting away) Interior of oven, refrigerator, or other appliances (standard clean only) Carpet shampooing or steam cleaning Removal of heavy furniture for cleaning underneath Cleaning of items affected by mold, sewage, biohazardous materials, or extreme hoarding conditions Pest control or extermination of any kind Wall washing or ceiling cleaning Organization/decluttering beyond surface tidying 3. Scheduling & Access
3.1 Scheduled Appointments Service appointments are scheduled in advance and confirmed via phone, text, or email. The Client is responsible for ensuring access to the home at the agreed-upon time. Cleaning teams typically arrive within a one-hour arrival window of the scheduled start time.
3.2 Home Access The Client agrees to provide Louisiana Cleaning Solutions, LLC with reliable access to the home for each scheduled cleaning. This may include: Being present at the time of service Providing a key, key code, or garage code Coordinating access through a building manager or concierge All access information is kept strictly confidential and used solely for the purpose of providing cleaning services. Keys are stored securely and labeled without identifying addresses.
3.3 Preparation for Service To allow our team to clean as efficiently and thoroughly as possible, we ask that the Client complete the following prior to each scheduled cleaning appointment: Pick up and put away clothing, shoes, and personal items from all floors and surfaces Clear countertops of dishes, papers, mail, and other personal belongings to allow thorough surface cleaning Remove or secure any fragile, irreplaceable, or high-value items from areas to be cleaned, including collectibles, artwork, and electronics Secure pets in a crate, separate room, or outdoor area away from the cleaning team for the duration of service Ensure that all sinks are cleared of dirty dishes prior to arrival Remove large accumulations of trash or debris from floors and surfaces Place fresh linens on the bed or nearby if linen changing is requested Notify us at least 24 hours in advance of any rooms, cabinets, or areas that should NOT be entered or cleaned Ensure all vehicles are moved if access to a garage or driveway is needed Disable any home security systems or alarm functions that may be triggered during cleaning, or provide the necessary codes in advance If the Client has young children at home, please arrange for their supervision during the cleaning to allow our team full access to all areas Remove or store any medications, firearms, or sensitive documents before our team arrives Failure to adequately prepare the home prior to our arrival may result in incomplete cleaning of certain areas. Excessive clutter or inaccessibility may limit our ability to clean thoroughly. LCS reserves the right to skip inaccessible areas and will not be held responsible for missed areas resulting from the Client’s failure to prepare the home as outlined above. 4. Cancellation & Rescheduling Policy
4.1 Client Cancellations We understand that schedules change. We ask for a minimum of 48 hours’ notice to cancel or reschedule a cleaning appointment. The following fees apply:
4.2 Provider Cancellations Louisiana Cleaning Solutions, LLC reserves the right to cancel or reschedule appointments due to inclement weather, illness, equipment failure, or other unforeseen circumstances. We will make every effort to notify the Client as early as possible and reschedule at no additional cost.
4.3 Repeated Cancellations 5. Payment Terms
5.1 Rates and Quotes Service pricing is provided in advance via written quote. Rates are based on the size of the home, frequency of service, and scope of cleaning. Final pricing may be adjusted after the initial cleaning if the actual condition of the home differs significantly from what was represented by the Client at the time of the original quote. Clients may be asked to provide photographs or video of the condition of the home prior to the scheduled cleaning. LCS reserves the right to adjust pricing to reflect the actual condition of the home upon arrival.
5.2 Payment Due Date Payment is due on the day of service unless other arrangements have been made in advance and in writing. We accept the following forms of payment: Cash Check (payable to Louisiana Cleaning Solutions, LLC) Credit/debit card
5.3 Late Payments Invoices not paid within 5 business days of the service date will be subject to a late fee of $50.00 AND interest at the rate of 10% on the invoice total per week past due. Louisiana Cleaning Solutions, LLC reserves the right to suspend or cancel future services for accounts with outstanding balances.
5.4 Returned Checks A $35.00 returned check fee will be charged for any check returned by the bank for any reason. Future payments may be required in cash or card following a returned check.
5.5 Price Changes Louisiana Cleaning Solutions, LLC reserves the right to adjust pricing with 14 days’ written notice to the Client. Continued use of services following notice constitutes acceptance of the new pricing. 6. Satisfaction Guarantee & Re-Cleans Your satisfaction is our priority. If you are not satisfied with any area of your cleaning, please notify us within 24 hours of service completion. We will return to re-clean the disputed area at no additional charge. Re-clean requests must be specific to the area(s) missed or unsatisfactory. General dissatisfaction without identifying specific areas, or complaints raised beyond 24 hours of service, may not qualify for a complimentary re-clean. Refunds are not issued for completed services. Re-cleaning is our standard remedy for service concerns. 7. Damage, Breakage & Liability
7.1 Our Responsibility Louisiana Cleaning Solutions, LLC takes care to treat your home and belongings with the utmost respect. In the event that a member of our team causes damage to your property through negligence, we will make every reasonable effort to repair or replace the damaged item, or provide fair compensation up to the replacement value of the item.
7.2 Reporting Damage Any damage must be reported to Louisiana Cleaning Solutions, LLC within 24 hours of the cleaning service. Claims reported after 24 hours may not be eligible for compensation, as it becomes difficult to determine when or how the damage occurred. To file a damage claim, please contact us at 225-283-0095 or admin@louisianacleaningsolutions.com with: A description of the damaged item Photos of the damage Estimated replacement or repair cost
7.3 Limitations of Liability We are not responsible for damage resulting from: Pre-existing damage, wear, or deterioration Items that were improperly secured, mounted, or assembled Fragile items not disclosed to us prior to cleaning (e.g., antiques, collectibles, artwork) Damage caused by the Client’s failure to follow our preparation guidelines Items broken when moved at the Client’s specific request Scratches on surfaces caused by pre-existing grit, debris, or Client-supplied cleaning tools We are not liable for indirect, incidental, or consequential damages of any kind. Our maximum liability for any single claim shall not exceed the cost of the cleaning service in which the damage occurred.
7.4 Fragile & High-Value Items The Client is responsible for securing or removing fragile, irreplaceable, or high-value items (including antiques, collectibles, custom furniture, electronics, and artwork) from areas to be cleaned. Louisiana Cleaning Solutions, LLC will not be held liable for damage to items that were not disclosed prior to service or that were left unsecured in cleaning areas.
7.5 Insurance Louisiana Cleaning Solutions, LLC carries general liability insurance for coverage against accidental property damage caused by our team during the course of normal cleaning operations. Proof of insurance is available upon request. 8. Health, Safety & Right to Refuse Service
8.1 Safe Working Conditions We are committed to the safety and wellbeing of our team. We reserve the right to refuse or stop service in any home where our team encounters conditions deemed unsafe or unhealthy, including but not limited to: Presence of rodents, insects, or pest infestation Visible mold, sewage, or biohazardous materials Extreme hoarding or unsanitary conditions beyond the scope of standard cleaning Threatening, hostile, or inappropriate behavior toward any team member Use of illegal substances on the premises If service is stopped for safety reasons, a partial or full service charge may still apply depending on the amount of work completed.
8.2 Pets We love animals, but we ask that all pets be secured in a safe area during the cleaning. We are not responsible for pets that escape, cause injury, or damage during a cleaning. Please notify us of any pets in the home, particularly aggressive animals.
8.3 Weapons & Firearms Any visible firearms, weapons, or ammunition must be secured and stored safely before our team arrives. We reserve the right to leave the premises if weapons are unsecured, and the full service fee will apply.
8.4 Chemicals & Cleaners Louisiana Cleaning Solutions, LLC uses professional-grade, residential-safe cleaning products. If the Client has specific allergies or sensitivities, or prefers that we use their own products, please notify us in advance in writing. We are not liable for reactions to cleaning products when no allergies were disclosed. 9. Non-Solicitation of Staff The Client agrees not to directly hire, solicit, or employ any current or former Louisiana Cleaning Solutions, LLC (“LCS”) team member for personal, private, or household cleaning services during the term of this Agreement and for a period of 24 months following the termination of this Agreement. Should the Client choose to hire or engage a LCS team member directly in violation of this clause, the Client acknowledges that LCS will suffer significant damages that are difficult to quantify. Accordingly, the Client shall be liable for the following, each of which shall constitute a separate, enforceable obligation: A liquidated damage amount equal to sixty percent (60%) of the total gross compensation paid or owed to such employee by LCS during the preceding twelve (12) months of employment; Attorney’s fees equal to twenty-five percent (25%) of the total unpaid principal balance, plus an additional twenty-five percent (25%) of all accrued interest outstanding at the time fees are assessed. Plus any additional costs incurred by LCS in enforcing this provision or collecting any amounts owed hereunder; Interest on all unpaid amounts at the maximum rate permitted by the laws of the State of Louisiana, calculated from the date the violation is discovered or the amounts become due, whichever is earlier, until the date of full payment. All amounts identified above shall be due and payable to Louisiana Cleaning Solutions, LLC within thirty (30) days of written demand. LCS reserves all rights to pursue collection through any lawful means, including but not limited to civil litigation in a court of competent jurisdiction. 10. Confidentiality & Privacy Louisiana Cleaning Solutions, LLC respects your privacy. Any information collected (including home access codes, contact information, and home details) is used solely to provide cleaning services and is never sold or shared with third parties, except as required by law. Team members are prohibited from photographing or recording the interior of Client homes and from discussing Client information with unauthorized individuals. 11. Term & Termination This Agreement begins on the date of the first cleaning and continues on a recurring basis until terminated by either party. Either party may terminate this Agreement at any time with 14 days’ written notice. Louisiana Cleaning Solutions, LLC may terminate this Agreement immediately and without notice in the event of repeated late payment, abusive conduct toward staff, or repeated violations of this Agreement. Upon termination, all outstanding balances are due immediately. 12. Governing Law & Dispute Resolution This Agreement shall be governed by and construed in accordance with the laws of the State of Louisiana. Any dispute arising from this Agreement shall first be addressed through good-faith negotiation between the parties. If a resolution cannot be reached through negotiation, disputes shall be submitted to binding arbitration in the Parish in which the service was provided. The arbitrator shall be selected by Louisiana Cleaning Solutions, LLC, or, if LCS elects not to designate an arbitrator, by the court of competent jurisdiction. All costs and fees of arbitration shall be the sole responsibility of the Client; Louisiana Cleaning Solutions, LLC shall bear no arbitration costs or fees. In the event of legal action to enforce this Agreement or collect amounts owed hereunder, the Client shall be responsible for: All unpaid amounts due, including any service fees, late fees, and other charges; Interest on all unpaid amounts at the maximum rate permitted by the laws of the State of Louisiana, accruing from the original due date until the date payment is made in full; Attorney’s fees in an amount equal to twenty-five percent (25%) of the total unpaid principal balance, plus an additional twenty-five percent (25%) of all accrued interest outstanding at the time fees are assessed. These remedies are cumulative and not exclusive of any other remedy available to Louisiana Cleaning Solutions, LLC under applicable law. 13. Entire Agreement & Amendments This Agreement constitutes the entire understanding between Louisiana Cleaning Solutions, LLC and the Client regarding residential cleaning services. It supersedes all prior oral or written understandings. This Agreement may only be modified in writing and signed by both parties. If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect. By signing below, the Client acknowledges having read, understood, and agreed to all terms and conditions of this Client Service Agreement. The Client authorizes Louisiana Cleaning Solutions, LLC to perform residential cleaning services at the address listed above under the terms set forth herein. Louisiana Cleaning Solutions, LLC
